Frequently Asked Questions

Do you accept insurance?

We do not accept or bill any insurances.

Do I need a prescription to purchase from this store?

Breg Cold Therapy products require the supervision and consultation with your provider. 

How much does shipping cost?

Your shipping costs will be calculated at checkout based on which shipping option you choose.

Can I change or cancel my order?

At this time we are unable to change an order after it has been placed.

I received a damaged or incorrect item. What do I do?

If your order is damaged or incorrect please contact our customer support team as soon as possible with your order number and a photo of the issue. We will make sure it is taken care of in a timely fashion.